Drive superior customer experience
The likelihood of converting a new lead is 5-20%
16% of customers have left after accepting a competitive offer.
It cost around 7 times more to acquire a new customer than to retain an existing one.
71% of cosumers have ended their relationship with
a company due to poor customer service
60% of business leaders saying that delivering real-time
customer interactions is extremely important today.
A company loses between 10-30% of its
customer annually on an average.
Drive better experiences with your customers and understand what they want in the moment
Get new information about your customers by mapping full customer journey and align your business to these insights
Improvise your existing loyalty and customer experience program to get that competitive advantage